Device-agnostic IoT infrastructure

The connected-care hub that powers everything behind the alert

ResQHub is the operational backbone for personal emergency response and aging-in-place services. Connect your existing devices, monitoring partners, and SIM carriers—or choose a full turn-key package—and layer on AI engagement from one platform built for scale.

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22,000+
Active devices on platform
Device agnostic
Works with your hardware fleet
Multi-carrier
Managed SIM or bring your own
Expandable
Monitoring, AI & integrations
The challenge

Most systems only solve one piece of the puzzle

PERS dealers, monitoring centers, and care organizations are often stuck stitching together disconnected tools—one for devices, another for connectivity, another for central station routing, and yet another for family engagement.

  • ✗ Device vendors lock you into proprietary portals and limited integrations
  • ✗ Monitoring signal routing requires custom builds for every central station
  • ✗ SIM management, billing, and fleet diagnostics live in separate systems
  • ✗ AI wellness and caregiver engagement are bolted on, not built in

One platform. Your stack, your way.

ResQHub is flexible by design. Keep the devices, monitoring partners, SIM carriers, and third-party tools you already use—or adopt a full turn-key package with platform access, in-house monitoring, managed SIM, and optional AI engagement. Most dealers land somewhere in between, adding ResQHub services as it makes sense for their business.

Competitive rates on monitoring and SIM access make it practical to consolidate partners onto ResQHub when the economics are right.

ResQHub does not manufacture hardware. We are a device-agnostic platform that works with the devices you already deploy or source from partners like TruAlert and other ODM manufacturers.

Flexible by design

Connect what you have, or adopt the full package

ResQHub meets dealers where they are—whether you want to plug into an existing operation or simplify everything under one roof.

Bring your own stack

Keep your current devices, monitoring partner, SIM carrier, and third-party integrations. ResQHub connects into what you already run without forcing a rip-and-replace.

Full turn-key package

For dealers who want an end-to-end solution: platform access, ResQMonitoring, managed SIM, dealer portal, and optional ResQAi—all provisioned and supported together.

Anything in between

Start with device management, add our in-house monitoring later, or move SIM when the numbers make sense. Scale into ResQHub services at your own pace.

Core capabilities

Built for operators who need reliability at scale

From the moment a device sends its first heartbeat to the second an alarm reaches your central station, ResQHub handles the full operational pipeline.

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Device management

Activate, program, locate, and remotely diagnose your entire fleet from a single dealer portal — with sub-dealer hierarchy and white-label access.

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Signal relay

Ingest SOS, fall, low-battery, and GPS events over LTE/TCP and route normalized alarms to your monitoring center of choice in real time.

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SIM connectivity

Managed multi-carrier SIM with lifecycle control, usage telemetry, and SMS fallback — or bring your own carrier accounts for full flexibility.

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Expandable integrations

Connect to your existing monitoring partners, SIM carriers, third-party systems, APIs, webhooks, and billing tools — or adopt ResQHub services where the value is strongest.

Solutions

Stack the services your operation needs

Start with connectivity and device management, then add in-house monitoring, AI engagement, and managed SIM as your business scales — all on the same active device footprint.

ResQMonitoring

In-house monitoring at competitive rates

Route alarms to your existing monitoring partner, or use ResQHub's own in-house monitoring station at competitive rates—same pipeline, your choice of destination. Many dealers consolidate monitoring onto ResQHub when the economics beat their current setup.

  • ResQMonitoring in-house central station with GPS-aware escalation
  • Option to keep your current monitoring partner or switch over time
  • Caregiver notifications and event management workflows
  • Dealer-configurable monitoring assignments
ResQAi

AI-powered care engagement

Go beyond the emergency button with automated wellness check-ins, medication reminders, and post-event follow-up calls — operational AI that supports retention, not hype.

  • Welcome, wellness, and medication reminder calling
  • Post-alarm follow-up with human-escalation paths
  • Powers family-facing experiences like CareLink
  • Call analytics and engagement reporting
Dealer Portal

Your command center for every device

Manage provisioning, programming profiles, batch activations, billing reports, maps, and fleet health — with role-based access and sub-dealer scoping built in.

  • Remote reboot, fall sensitivity tuning, and contact updates
  • Real-time status, battery tracking, and no-signal alerts
  • White-label sub-dealer portals at unlimited scale
  • Audit trails, command jobs, and service health dashboards
Connectivity & APIs

SIM orchestration and open integrations

Multi-carrier SIM management with competitive access rates, full lifecycle control, plus external APIs and webhooks for partners who need programmatic access to device and event data.

  • Managed SIM provisioning with competitive rates and usage telemetry
  • Bring-your-own-SIM flexibility for established dealers
  • ResQAPI for external integrations and webhooks
  • ResQMaps for public event and location viewing
How it works

From device signal to care response

A production-hardened pipeline that connects hardware, cloud orchestration, monitoring centers, and optional AI engagement into one seamless flow.

1

Device emits

SOS, fall, heartbeat, or GPS over cellular

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2

ResQHub ingests

Protocol parsing, normalization, and state tracking

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3

Events orchestrate

Enrichment, routing rules, and queue-based processing

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4

Monitoring responds

Alarm delivery to your monitoring partner or ResQMonitoring in-house station

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5

Engagement continues

ResQAi follow-up, caregiver alerts, and coordination

Who it's for

Infrastructure for the people who keep seniors safe

PERS dealers & distributors

Own your subscriber relationships with a platform that connects to your existing stack or delivers a full turn-key package — with competitive monitoring and SIM rates that make consolidation worth considering.

Monitoring centers & operators

Receive clean, normalized alarm signals from a wide range of device types — whether routed to your station or delivered through ResQMonitoring.

Care organizations & partners

Layer AI wellness engagement, family coordination, and care workflows on top of the same device and monitoring infrastructure your operation already runs.

ResQHub is a platform, not a hardware vendor.  We integrate with devices from TruAlert, Eview, and other manufacturers — giving you the freedom to choose the hardware that fits your customers.
Contact

Let's talk about your connected-care operation

Whether you're a PERS dealer exploring platform options, a monitoring center evaluating signal integrations, or an organization looking to add AI engagement — we'd love to hear from you.

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Email us directly
support@resqhub.com
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Response time
Within one business day